This form is for Instacart shoppers whose information has changed and can’t log in to their account. Filling out this form automatically deactivates your account for safety and security.

Fill out the form ONLY if— Do NOT fill out the form if—

You won’t receive a reply if you fill out this form incorrectly.

  • Suspected account takeover: unauthorized credential changes on your account or unauthorized use of your account.
  • Report a phishing scheme: someone contacted you via phone or email in an effort to gain access to your shopper account.