Frequently asked questions
WHAT IS INSTACART?
Instacart is an on-demand grocery delivery service. Customers order groceries from their favorite local stores and we handpick the items and deliver the order to them.
WHAT IS THE APPLICATION PROCESS?
Take 5 minutes to complete the online form. Once your application is approved, schedule an in-person introduction at your local grocery store Learn about Instacart and the app in your in-person session. Shop ‘til ya drop!
I ALREADY HAVE A JOB - CAN I STILL WORK AT INSTACART?
Yea! Instacart values flexibility. You can schedule Instacart shifts around your own life. We don’t have a minimum number of hours each week. Positions that require a car have an unlimited number of hours per week, and positions without cars have a max of 29 hours per week.
DO I NEED A 4-DOOR CAR?
No! Any type of functioning car works. Plus, you only need a car for delivery roles.
WILL I NEED TO COMPLETE A BACKGROUND CHECK?
Yes. Trust and safety is important to us and customers. After your in-person introduction, we’ll ask you to consent to a background check.
WHAT ARE THE REQUIREMENTS? YOU:
  • Are 21+ (18+ in Boston)
  • Can lift 30+ pounds with or without an accommodation. Applicants with disabilities who may need a reasonable accommodation in order to apply for a role or assistance with the application process may contact 650-935-5020.
  • Are eligible to work in the U.S.
  • Have a recent smartphone (iPhone 5 or Android 5.0, or newer)
  • You care about customers!
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Full-Service Shopper

Why shop and deliver with Instacart?

We’re on a mission to revolutionize grocery shopping. Our technology gives customers access to their favorite stores online, so they can order groceries from anywhere. Full-Service Shoppers receive these orders through an app on their smartphone and then shop and deliver groceries to the customer’s door.

  • Start earning quickly, and get paid weekly
  • Pick up hours based on your schedule
  • Shop and deliver the customer’s order
  • Get to know the city by delivering to new and familiar areas

Basic Requirements:

  • Be 18 or over
  • Be eligible to work in the United States
  • Have consistent access to a vehicle and 2+ years of driving experience
  • Have consistent access to a smartphone (iPhone 4s/Android 4.0 or newer)
  • Be able to lift between 30-40 lbs with or without an accommodation

Additional Information:

If you already provide services as a personal shopper, or if you are already involved in the grocery industry (such as a cashier, stocker, customer service representative, store manager, merchandiser, produce buyer, butcher, baker, deli clerk, barista, kitchen manager, chef), or you are involved in the transportation industry (such as a courier, driver, truck driver, professional driver, taxi driver, food delivery driver), you might want to consider shopping with Instacart to earn great money. We encourage those who provide services on ride-sharing or driving networks such as Lyft, Uber, DoorDash, or Postmates to also join the Instacart platform! We also welcome interested individuals from other industries and backgrounds. Providing services on the Instacart platform is great for anyone looking for flexible, seasonal, home-based, entry level, weekend, weekday, after school, or temporary opportunities.

Instacart is committed to diversity and to providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other category protected by applicable law.

Instacart also values providing prospective contractors with a fair chance to pursue opportunities. Instacart will evaluate criminal histories in accordance with this value and applicable local, state, and federal laws, and will tailor any consideration of criminal histories to the requirements of the contract engagement sought. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart will consider individuals in a manner consistent with the requirements of applicable Fair Chance ordinances.

Earn extra income in your spare time

Get paid weekly. Work peak days to maximize your earnings.

Flexible schedule

Choose hours that work for you. Take time off, or work extra when it suits you.

Join a meaningful community

Join a meaningful community

Be part of the team. Make an impact on people's lives.

Instacart connects customers with shoppers
to deliver fresh groceries to their door.